Superior Essex Performalink Warranty

800.551.8948 | 770.657.6000

SuperiorEssex.com

All information, content, data, specifications, packaging and part numbers detailed herein are subject to change. For the most up to date information, please visit SuperiorEssex.com

Rev 10/9/13

PerformaLink® Warranty

Terms and Conditions

WARRANTY

The PerformaLink® Warranty provides that any indoor Superior Essex Category 5e, 6 and 6A premises copper cables and premises fiber optic network installations will conform substantially to the ANSI/TIA-568 series industry specifications in force at the time of purchase for a period of (i) twenty (20) years from the delivery date if the approved connectivity manufacturer is Legrand/Ortronics, or (ii) fifteen (15) years from the delivery date for any other approved connectivity manufacturer (the “PerformaLink Warranty”).

SCOPE

The PerformaLink Warranty covers the Cabling Subsystem(s) of the network as defined by the ANSI/TIA-568, which includes the qualifying premises cable and connecting hardware. The PerformaLink Warranty does not cover other elements of the cabling, such as patch cords and workstation cords. The PerformaLink Warranty does not cover inter-building premises cables.

QUALIFICATION

To qualify for the PerformaLink Warranty, customer must meet the following conditions:

  1. The connectivity components used in the network must be supplied by one or more of the approved connectivity manufacturers AND each component must be manufactured, tested, and independently verified by UL, ITS/ETL, or any approved independent testing agency to meet the ANSI/TIA-568 series industry standard in force at the time of purchase. The approved connectivity manufacturers are subject to change at any time. Please contact Superior Essex at Warranties@SPSX.com for an up-to-date list. The companies currently recognized as approved connectivity manufacturers are:
  2. 3M
  3. AllenTel
  4. Belden IBDN
  5. Corning
  6. Hellermann Tyton
  7. Hubbell
  8. Legrand/Ortronics
  9. Leviton
  10. Molex
  11. Panduit
  12. Siemon
  13. Superior Modular (OCC)
  14. Systimax/ CommScope
  15. TE Connectivity
  16. Uniprise/ CommScope
  17. US Conec Ltd.
  18. The network system must be designed and installed by “BICSI Certified” or Superior Essex approved designers and installers;
  19. Each link in the network must be field tested in accordance with the ANSI/ TIA-568 series industry standard in force at the time of purchase AND the installed network links must have passed all ANSI/TIA-568 requirements;
  20. The PerformaLink Warranty application form must be properly completed and submitted to Superior Essex within 10 days of installation completion;
  21. Copies of all test reports must be submitted along with the warranty application form and the Bill of Materials (BOM) to Superior Essex and be kept on file by the customer for submission to Superior Essex in the event of a warranty claim. Data must be submitted in the original native file format of the tester (see below) used in the installation and submitted via CD or electronically with the warranty application form. Text or spreadsheet files will not be accepted;
  22. The following field testers are acceptable for use to certify installations for warranty coverage:

Fluke Networks:

  • DSP-4000 Series
  • DTX Series
  • OMNIScanner 2

Psiber Data Systems:

  • WireXpert

Ideal Industries:

  • LANTEK® 6, 6a, 7, 7g Series
  • LT 8000 Series
  • LANTEK II 350, 500, 1000 and LANTEK II FiberTEK FDX

Agilent:

  • WireScope 350

JDSU:

  • Certifier40G
  • NGC-4500-FA
  • T-BERD® Optical Fiber OTDR and LTS

Utilized test equipment must have valid certificate of calibration at time of testing. The acceptable field testers are subject to change at any time. Please contact Superior Essex at Warranties@SPSX.com for an up-to-date list; and

  1. Superior Essex has issued a registered warranty certificate to the customer for the PerformaLink Warranty.

The PerformaLink Warranty will be void unless the system is maintained in accordance with industry standards and no changes are made after warranty issuance and acceptance date, unless Superior Essex grants written consent.

Warranty Exclusions

The PerformaLink Warranty does not cover:

  1. The installation and maintenance of any other non-performing portions of the Cabling Subsystem(s);
  2. Products not specifically designated as being eligible for the PerformaLink Warranty coverage;
  3. Products not supplied directly by Superior Essex or obtained through unapproved channels;
  4. Products which were falsely represented as being in compliance with the PerformaLink Warranty registration requirements and procedures;
  5. Products that are exposed to moisture, liquids (such as paint), or water;
  6. Defects resulting from environmental or third party materials, including but not limited to work areas, patching or equipment cords, or from moves, additions and changes by parties other than a Certified Contractor;
  7. Defects resulting from a noncompliant or improper system design, installation, use, repair, or any system alterations, misuse, neglect, accident or abuse; or
  8. Damage caused by persons, machinery, foreign objects, animals, chemicals, acts of God, or by other means that are beyond normal use.

Administration

Warranty applications will be approved or disapproved with a response sent to the applicant. Warranty applications and supporting documentation may be sent using one of the following below:

  1. PerformaLink Warranty Superior Essex 6120 Powers Ferry Road, Suite 150 Atlanta, GA 30339-2923
  2. E-mail: Warranties@SPSX.com
  3. Fax: 770.657.6770

Claims, Exclusive Remedies and Disclaimers

The validity of any warranty claim shall be determined by Superior Essex in its sole discretion. A claim will be reviewed for validity only if all of the following are satisfied:

  1. Reported in writing to Superior Essex within ten (10) days of date of nonconformity discovery;
  2. All installation records are provided to Superior Essex (original network installation design prints, test results, warranty registration) evidence of original test, including reports showing compliance to all applicable ANSI/ TIA-568 requirements;
  3. Copies of all original receipts for materials and labor from the date of initial installation are provided to Superior Essex; and
  4. Superior Essex has full and open access to inspect and evaluate the products and installation site.

If a warranty claim is determined by Superior Essex in its sole discretion to be valid, as customer’s sole and exclusive remedy, Superior Essex will, at its option and using Certified Contractor(s) of its choosing, replace or repair the non-compliant qualifying components of the Cabling Subsystem(s) and cover reasonable cost of labor to affect necessary work. If the customer provides a quote from a Certified Contractor of its choosing, Superior Essex, in its sole discretion, may alternatively elect to allow such Certified Contractor to affect the warranty repair and reimburse the customer for reasonable and customary labor costs, provided prior written approval is obtained from Superior Essex for proposed materials and labor. If the cause of any error is determined to be improper installation, maintenance or third party repair, the customer may be referred back to the appropriate contractor or third party for support. The remedies of the customer for non-compliant products shall be strictly limited to those provided herein to the exclusion of any and all other remedies including, without limitation, claims for incidental or consequential damages.

EXCEPT WITH RESPECT TO THE SPECIFIC WARRANTIES SET FORTH HEREIN, SUPERIOR ESSEX MAKES NO OTHER WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS, INSTALLATION OR PERFORMANCE OF ITS OBLIGATIONS HEREUNDER, AND SPECIFICALLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Middle Atlantic Unveils Mobile Videoconference Display System

Fairfield, NJ–– In a move to provide unparalleled support for the technology powering today’s AV systems, Middle Atlantic Products announced the new VTC Series Mobile Videoconferencing & Presentation Cart System. Designed with generous equipment mounting space, the VTC Series is a versatile mobile cart system for videoconferencing and presentation applications.

The VTC Series was engineered with industry-leading screen capacity, supporting single screens up to 80″ or dual large screens up to 70″ built to support up to 250 lbs in screen weight. Its welded steel frame is UL Listed, tip and weight tested.

Versatile equipment mounting is made possible throughout every area of the VTC Series, which was designed with up to 15 total rackspaces. The cart was designed with the company’s patent-pending Lever Lock™ tool-free mounting system. The Lever Lock plate, ideal for Codecs, media extenders, power supplies and other small devices, is easy to install and service.

The VTC cart’s base features rackmount space for heavier components, such as UPS systems that offer point of use protection. The lower frame provides 4 rackspaces that are ideal mounting for switchers and processors, and can accommodate tower-style PCs.

Several options greatly increase the versatility of the VTC Series. A removable 12 space rack frame option is available, and allows for easy pre-staging, integration and maintenance access. Also available are storage drawer, work surface and speaker shelf options.

For more information about the VTC Series and Middle Atlantic Products, please click to www.middleatlantic.com or call 1.800.266.7225.

Superior Essex -Introduction of the Reduced Diameter 10Gain XP Category 6A Unshielded Twisted Pairs (UTP) Cable

Atlanta, GA, January 21, 2013

Superior Essex Communications LP announces the new and improved 10Gain XP Category 6A Unshielded Twisted Pair (UTP) cables with an industry-leading, nominal diameter of 0.275 inches. The redesigned 10Gain XP cable offers customers a smaller cable size that allows for higher cable density in conduits, pathways, and shelves. In addition, the smaller form-factor of the cable makes deployment easier.

Each cable is constructed with a unique, non-conducting Isolation Wrap around the core that blocks Alien Crosstalk (AXT), which is electromagnetic interference from adjacent cables. This cable maintains the same 3 dB AXT margin performance over the requirements of ANSI/TIA-568-C.2.

“The new reduced diameter 10Gain XP CAT 6A cable provides our customers with improved space utilization in horizontal and vertical pathways, while maintaining the same great performance that our customers need to run their data center applications,” says Dr. Paul Neveux, Director of Premises Product Management at Superior Essex Communications LP.

The Superior Essex 10Gain XP CAT 6A cables are also part of the NextLAN AXi cabling system that offers 4 dB of AXT margin over ANSI/TIA-568-C.2 requirements, which aids in supporting higher data rate demands as well as future technologies. The electrical performance of the system exceeds industry requirements for permanent link with lengths as short as 10 ft. This attribute is extremely important for data centers, since many other CAT 6A cabling systems often do not meet all permanent link electrical requirements in these short lengths.

For more information, visit the product page.

About Superior Essex Superior Essex Inc. manufactures a broad portfolio of wire and cable products and accessories with primary applications in communications, magnet wire/winding wire, energy, and related distribution markets. It is a leading manufacturer and supplier of copper and fiber optic communication wire and cable products and accessories to telephone companies, distributors, and system integrators. It is a premier manufacturer and distributor of magnet wire/winding wire (including related enamel coating materials) and fabricated insulation products to major original equipment manufacturers (OEMs) for use in motors, transformers, generators, and electrical controls and a distributor of insulation and related products to smaller OEMs and motor repair facilities. It also offers low voltage, energy efficient cable products to service the Commercial, Industrial, and Utility markets for control systems, audio, intercoms, energy management, and alarm controls.